Shipping Policy
At Verdoriia, operated by Shenzhen Lingai E-commerce Co., Ltd., we are committed to providing customers with a clear, reliable, and transparent shipping experience.
We carefully process each order and work with trusted logistics partners to help ensure your package is delivered safely and efficiently.
Verdoriia is a brand operated by Shenzhen Lingai E-commerce Co., Ltd.
Order Processing Time
Orders are typically processed within:
1–5 business days after payment confirmation.
Processing time includes:
- Order verification;
- Payment confirmation;
- Product preparation;
- Order fulfillment.
Processing times may vary depending on:
- Order volume;
- Holidays;
- Promotional periods;
- Product availability;
- Other circumstances affecting order preparation.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
After dispatch, most orders are estimated to arrive within:
10–20 business days
The total delivery timeframe includes:
- Order processing time;
- Shipping transportation time.
Actual delivery times may vary depending on:
- Shipping destination;
- Local delivery services;
- Customs procedures;
- Regional delivery conditions.
Occasionally, delays may occur due to circumstances beyond our reasonable control, including:
- Customs inspections;
- Transportation delays;
- Weather conditions;
- Carrier-related issues.
Shipping Fees
We currently provide:
Standard Shipping Fee: $2.99 USD
The final shipping cost will be displayed during checkout before payment is completed.
Shipping fees may vary depending on:
- Destination country or region;
- Selected shipping method;
- Order requirements.
Fulfillment and Shipping Origin
Orders may be fulfilled from our own facilities or trusted partner facilities depending on:
- Product availability;
- Inventory location;
- Delivery destination.
Orders may be shipped from different fulfillment locations depending on operational requirements.
We do not represent that all orders are shipped from a specific local warehouse unless applicable.
Tracking Your Order
Once your order has shipped, we will send a shipping confirmation email containing:
- Tracking number;
- Shipping information;
- Delivery updates when available.
You may track your package through:
17TRACK
Please note that tracking information may take some time to become available after shipment.
International Shipping Availability
We provide international shipping where available.
If we are unable to ship to your location due to shipping restrictions or other limitations, our customer support team will contact you and provide available options.
For shipping questions, please contact:
Email:
service@verdoriia.com
Delayed or Lost Packages
If your tracking information has not been updated for an extended period, or your package appears to be delayed or lost, please contact our customer support team.
Please provide:
- Order number;
- Tracking number;
- Delivery information.
Our team will review the situation and provide appropriate assistance based on the circumstances.
We will work with customers to help resolve shipping-related issues.
Email:
service@verdoriia.com
Updating Your Shipping Address
If you need to update your shipping address, please contact us as soon as possible after placing your order.
Address changes should be requested before your order enters the processing or shipping stage.
Once an order has been shipped, we may not be able to update the delivery address.
Email:
service@verdoriia.com
Shipping Address and Billing Address
Your shipping address does not need to be the same as your billing address.
You may provide a different delivery address during checkout, provided that all information is accurate and complete.
Customers are responsible for ensuring that shipping information entered during checkout is correct.
Order Processing Schedule
Orders are processed during regular business days:
Monday – Friday
Orders placed on weekends or public holidays will normally begin processing on the next available business day.
Contact Information
Brand Name:
Verdoriia
Legal Company Name:
Shenzhen Lingai E-commerce Co., Ltd.
Website:
https://www.verdoriia.com
Customer Support Email:
service@verdoriia.com
Business Address:
Shenzhen Longgang District,
Buji Street, Longzhu Community,
Dongnan No.20 Longzhu Garden,
Building B2, Floor 23,
Shenzhen, Guangdong Province, China