Terms of Purchase

These Purchase Terms apply to all products and services purchased through:

https://www.verdoriia.com

(the “Site”).

The Site is operated by:

Shenzhen Lingai E-commerce Co., Ltd., doing business as Verdoriia

(the “Company,” “we,” “us,” or “our”).

Verdoriia is a brand operated by Shenzhen Lingai E-commerce Co., Ltd.

Shenzhen Lingai E-commerce Co., Ltd. is the legal business entity responsible for operating this website and processing purchases made through Verdoriia.

By placing an order or purchasing products through our Site, you agree to these Purchase Terms, as well as our:

  • Terms of Use;
  • Privacy Policy;
  • Shipping Policy;
  • Return & Refund Policy;
  • Other applicable policies published on our Site.

These Terms describe the conditions applicable to purchases made through our website, including order processing, product information, payments, delivery, returns, and customer responsibilities.

If you do not agree with these Terms, please do not place orders or use our purchasing services.


General Requirements

By submitting an order through Verdoriia, you confirm that:

  • You are at least 18 years old or have legal permission to make purchases;
  • You have the legal capacity to enter into a purchase agreement;
  • The information provided during checkout is accurate and complete;
  • You are legally permitted to purchase and receive products in your location.

You agree to comply with applicable laws and regulations related to:

  • Product purchases;
  • Import requirements;
  • Customs requirements;
  • Product usage regulations.

Where permitted by applicable laws, communications between you and our customer support team may be retained for purposes including:

  • Customer service assistance;
  • Order verification;
  • Transaction support;
  • Resolving disputes.

Privacy

Information collected through our website, checkout process, email communications, or customer service interactions is handled according to our:

Privacy Policy

Our Privacy Policy explains how we collect, use, store, and protect personal information.

We may update our Privacy Policy from time to time due to operational, legal, or regulatory changes.

Your continued use of our Site after updates are published indicates acceptance of the updated policy.


Order Submission and Processing

We make reasonable efforts to process all orders efficiently.

However, we reserve the right to review, modify, delay, or cancel an order when necessary, including situations involving:

  • Product availability issues;
  • Incorrect pricing information;
  • Incorrect product details;
  • Suspected fraudulent or unauthorized transactions;
  • Technical problems affecting order processing.

If an order is canceled:

  • You will not be charged; or
  • Any payment already received will be refunded according to the applicable circumstances.

We may update or correct:

  • Product prices;
  • Product descriptions;
  • Product specifications;
  • Promotional information;
  • Website content.

Product Information

We make reasonable efforts to ensure that product information displayed on our Site is accurate and updated.

However, due to technical limitations, supplier updates, photography differences, or other factors, some information may vary slightly.

This may include:

  • Product descriptions;
  • Images;
  • Colors;
  • Specifications;
  • Pricing information.

If a product received is materially different from the description provided on our Site, customers may contact us according to our:

Return & Refund Policy